Mack Trucks has opened two new facilities in Canada to improve service to its customers in that country. The facilities are in Saskatchewan and Quebec.
“Mack’s customers reap the benefits of maximum vehicle uptime and increased ROI because of the ongoing investments throughout our dealer network,” said Stephen Roy, president, Mack Trucks North American sales & marketing. “Mack is committed to delivering products, services and support that we’re confident provide unparalleled customer value, and our dealers live this commitment every day.”
Redhead Equipment, in Regina, Saskatchewan, is located between Emerald Park and the City of Regina on Highway 1 East. Redhead Equipment, which also retails and services trailers and construction equipment, built a new 117,000 sq.-ft. facility to streamline its operations. The truck service center, staffed by 15 Mack technicians, nine of whom are Mack Master Technicians, features 27 service bays, including wash and welding bays, a lube pit, overhead crane and truck lifting system. The location houses an extensive parts inventory in its 30,000 sq.-ft. parts warehouse and operates seven service trucks to provide support at customer locations and jobsites.
The opening of Mack Laval in Laval, Quebec, near Montreal brings a 19,000 sq.-ft. facility with 14 service bays manned by 14 technicians and a 3,500 sq.-ft. parts warehouse to the area. Located near major routes AR-440 and AR-25, the facility also features an overhead crane, lube pit and high-tech lube system. The facility is equipped to service alternative fuel vehicles.
Mack Laval was previously known as Camions Lourds de Montreal and located in Anjou, Quebec.