Navistar Inc. has opened a new 70,000-sq.-ft. product support center in Woodridge, IL. The site will serve as a development center for tools, service information, technology and training.
“Navistar is committed to providing the best vehicle uptime and customer support in the truck industry,” said Vaughn Allen, vice president, global service, Navistar. “Our state-of-the-art center houses all product support and education personnel under one roof—which will facilitate the rapid development of tools, service information, technologies and training, to support our Navistar brands globally.”
The facility includes a large office area, three classrooms, a photo and video studio, computer lab, a tool development and fabrication shop, and 50,000 sq. ft. of hands-on training space for dealer and fleet technicians. It employs 80 people.
“Navistar chose the Woodridge location based on ease of access for students and employees,” said Allen. “The center will serve as a companion facility to Navistar’s new world headquarters in Lisle about 10 minutes away. This access enables rapid collaboration among our experts as they address key challenges faced by customer support personnel around the globe.”