Jackson Group Peterbilt, of Salt Lake City, has been named the 2013 North American Dealer of the Year by Peterbilt Motors Co. They are one of a handful of award winners announced at the recent Peterbilt Dealer Meeting, held in Fort Worth, Texas.
Other award winners included Allstate Peterbilt-South Saint Paul, The Peterbilt Store, Martin’s Peterbilt of Eastern Kentucky and Hunter Peterbilt-Lancaster.
Jackson Peterbilt won for its high levels of customer satisfaction and exceptional growth in heavy- and medium-duty truck sales, financing, leasing and parts sales, Peterbilt said. The dealership’s outstanding performance is even more impressive, the company said, as it moved into a brand new facility, one of the largest truck dealerships in North America.
“In addition to investing in one of the industry’s most impressive dealerships, Blake and his team at Jackson Group Peterbilt have consistently and successfully set higher standards for customer satisfaction by embracing the full range of Peterbilt and Paccar products,” said Darrin Siver, Peterbilt general manager and Paccar vice president. “Jackson Group Peterbilt – Salt Lake City significantly grew its business in every key area while demonstrating the passion, dedication and investment that has helped define the Peterbilt brand for 75 years.”
In addition to the North American Dealer of the Year, Peterbilt also recognizes top-performing dealerships with Best in Class awards. The Best in Class Awards are based on a combination of Peterbilt’s Standard of Excellence scores, financial performance, parts and service performance, and utilization of PACCAR training and programs.
Receiving Best in Class Awards were:
- Hunter Peterbilt – Smithfield (Jeffrey and Dave Hunter)
- Jackson Group Peterbilt – Idaho Falls (Dealer Principal Blake Jackson)
- Peterbilt Pacific – Prince George (Dealer Principals Don and Terry Pasiuk)
- Peterbilt Pacific – Abbotsford (Dealer Principals Don and Terry Pasiuk)
- The Peterbilt Store – Baltimore (Dealer Principals John, Jeff and Greg Arscott)
- Stahl Peterbilt – Edmonton (Dealer Principal Eddy Stahl)
Allstate Peterbilt-South Saint Paul, was named the 2013 Medium Duty Dealer of the Year.
“Allstate Peterbilt – South Saint Paul nearly doubled its medium-duty truck sales last year and achieved an impressive level of market share,” said Siver. “This dealership helped bring Peterbilt’s award-winning medium-duty models to customers throughout a wide range of markets and applications, as well as providing comprehensive support solutions to these customers.”
The Peterbilt Store – Baltimore, was named the 2013 Paccar MX-13 Engine Dealer of the Year. According to Peterbilt, the company demonstrated exceptional performance selling and supporting the MX-13 engine, which is available in heavy-duty Peterbilt trucks and tractors.
“Since its introduction, the Paccar MX-13 engine has been an industry leader for efficiency, reliability and performance. We’re pleased to offer this technologically advanced power option to customers and help them realize higher levels of fuel economy and cost savings,” said John Arscott, Dealer Principal of The Peterbilt Store – Baltimore. “This award is an honor for all of our employees and recognition of their commitment to the MX-13 engine and to our customers.”
Peterbilt also named its Parts & Service Dealer of the Year. Accepting that award was Martin’s Peterbilt of Eastern Kentucky.
“Martin’s Peterbilt of Eastern Kentucky has an excellent reputation for treating customers professionally and completing service work quickly and accurately,” said Siver. “They take advantage of all training opportunities – including for the Paccar MX-13 engine – and utilize Paccar Parts and TRP products to maximize customer uptime and minimize costs. Additionally, their operations are extremely efficient and they have an absorption rate well over 100 percent.”
Martin’s Peterbilt of Eastern Kentucky was also recognized for growing its parts purchase volume, including its share of TRP products.
Finally, Hunter Peterbilt-Lancaster, was named TRP Dealer of the Year for its performance selling and supporting the all-makes, all-models line of TRP products.
“TRP products are a great fit for our customers’ trucks, buses and trailers across all makes and models,” said Jeffrey Hunter. “We’re proud to be recognized by Peterbilt for this award and pleased to able to offer our customers these high-quality, cost effective replacement parts for their equipment. I thank our entire team at Hunter for their hard work and dedication – day in and day out, they always put customer satisfaction first.”