Daimler Trucks North America (DTNA) announced an addition to the used truck, Select Limited Warranty coverage options available through its used truck retail network, SelecTrucks. In addition, the company launched its new website, selectrucks.com, to focus on customer experience.
The new warranty will cover the After-Treatment System (ATS) on both Detroit and Cummins engines. The warranty is available on used Freightliner and Western Star trucks. Covered repairs can be completed at any Freightliner or Western Star authorized service center in the United States and Canada.
“The new ATS warranty covers major system components including the Diesel Oxidation Catalyst (DOC), the Selective Catalyst Reduction (SCR), and both the Doser Injector and the Diesel Exhaust Fluid (DEF) Injector. In addition, the coverage includes Temperature and Pressure Sensors,” the company said. “A key feature included in this warranty is coverage for the failure of the Diesel Particulate Filter (DPF) which could potentially cost customers up to $2,500. The cost to replace an entire ATS, without this warranty, could easily exceed $10,000.”
Bryan Howard, director of SelecTrucks sales and distribution, said: “Due to the ever increasing cost and complexity of Exhaust After-Treatment Systems required to meet EPA emissions standards, drivers want to feel more assured that their investment is protected. The best way to give them peace of mind is to offer the coverage they need, and we’ve done just that with our new ATS warranty.”
The company also announced its new website has been optimized for use via desktop, tablet or smartphone and customers can now search and view current inventory for the entire retail network, which the company said is updated daily.
The search functions are designed to let the user search the current inventory of a specific dealership or specific geographic area. The search results display images of each vehicle, along with detailed specs, to enrich and simplify the selection process.
“Providing customers with an easy user experience when researching their next truck was our highest priority during the development of this new website,” Howard said. “The needs of our customers are the focus of the new site and we know it will make the selection process a more enjoyable experience.”
The new site was designed for users both looking to determine the best truck to meet their needs and budget, as well as those looking to make an immediate purchase, according to the company.
The website is available for immediate customer use.