Service relationship management (SRM) provider Decisiv is expanding its partnership with the Truckload Carrier Assn. (TCA) to provide benchmarking services to TCA members at multiple subscription levels.
Decisiv has offered benchmarking services to TCA members for 12 years.
“We are excited to expand our already successful relationship with TCA and enable more fleets to realize the value of new benchmarking service offerings,” said Michael Riemer, vice president-products and channel marketing at Decisiv. “Three levels of membership will allow participating companies to compare operations and financial data across multiple factors and at different levels of engagement.”
The TCA benchmarking services from Decisiv capture and compare information across safety, IT, HR, maintenance and operations in both qualitative and quantitative formats. Participants get interactive access to results with comparisons to group average and best-in-class companies based on parameters in their company profile, including geographic coverage (national, regional), fleet size (total number of trucks), total revenue, cargo type (flatbed/open deck, refrigerated, dry van, dry/liquid bulk), and selected business categories within SIC codes. Each member then has the added benefit of independently deciding how it can best use the information presented to help its particular business and operations.
The expanded TCA benchmarking services will be offered at three levels:
- TCA SnapShot: A one-time comparison of key financial metrics based on actual historical data and one additional set of survey questions
- TCA Benchmarking: Year-round financial comparisons based on actual historical data plus monthly surveys on important industry topics, and invitations to exclusive seminars
- TCA Best Practice Groups: All TCA Benchmarking features plus two to three annual, best practice sharing group meetings
To sign up, go to www.truckload.org/benchmarking-services.