Keeping commitments

Keeping commitments

Schilli operation manages change as it focuses on employee satisfaction

After 40 years in business, there’s no doubt in Tom Schilli’s mind that change is the only constant. When it comes to regulatory issues that impact his company, he says the key is “to learn how to make it work for us. It’s difficult to avoid change imposed by regulations, so we embrace, accept and manage with it. When there are regulation changes, we look for good things.

“For example,” Schilli continues, “we think the pending regulation req

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