Look to the fleet

According to a study conducted by Aberdeen Group, field service companies have plenty of potential to boost productivity and profits by managing their most overlooked expense: the fleet

According to a study conducted by Aberdeen Group, field service companies have plenty of potential to boost productivity and profits by managing their most overlooked expense: the fleet. Field service companies that implement fleet management programs and technologies save on average $1,100 per vehicle annually in operating costs alone, the report said.

Fleets operated by field service companies can save money by optimizing routes, modifying operator behavior, and managing fuel and maintenance. Companies that assign a dedicated fleet manager are twice as likely to achieve vehicle utilization rates greater than 90% compared to those that spread the responsibility among different departments.

Companies that have implemented fleet management technologies that capture driver and fleet data in real time report a 9.6% lower operating costs per mile than those without that capability.

Aberdeen recommends that field service companies leverage technologies that optimize the efficiencies of fleet expenses as well as labor and inventory.

Of particular interest to management solutions providers, the field service companies that don’t leverage technology cite lack of knowledge on service providers and inability to justify ROI on fleet management solutions as their top reasons.

Aberdeen said 29% of the companies surveyed are looking to deploy a fleet management solution within 12- to 18 months—mainly to control fuel and maintenance expenses.

For more information, go to www.aberdeen.com/summary/report/benchmark/3960_RA_FleetMgt.asp

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