DHL launches online import management

DHL is rolling out a new web-based system called Import Express Online to give shippers control over their imports or third-party (country-to-country) shipments.

DHL is rolling out a new web-based system called Import Express Online to give shippers control over their imports or third-party (country-to-country) shipments. It allows them to quickly, easily and securely prepare and manage their import shipments from a personal computer, said DHL.

Mike Heilman, vp of eCommerce at DHL, said the system can support shipping transactions from 46 countries to anywhere in the DHL network, with subsequent rollout to more trade routes throughout DHL’s network in the coming months. The system will impose no limit on size and weight for import shipments.

“Importing customers, working with suppliers off shore, need to coordinate communications effectively to ensure cross-border shipments meet their expectations,” Heilman said. “Our new Import Express Online provides the communication link that enhances the global shipping experience for customers, simplifying the entire importing process.

“With a few simple clicks online, the importer can specify all instructions for their shipment, including terms of sale, pickup schedule, service levels and amount of insurance desired,” Heilman said. “All waybill numbers for tracking are easily accessible in the system during the entire shipment process, with automatic shipment status notifications sent via email throughout the shipment lifecycle.”

He also stressed that that the system keeps a customer’s account number private for improved security and makes sure all charges are on one account number, on one invoice and in one predetermined currency.

For more information, go to www.dhl-usa.com
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