EBE Technologies has added a fraud detection function to its Logistics Management software package. The program also can help shippers ensure that the contracted carrier is the one who arrives to accept a load.
“Recently there have been numerous articles from the TIA discussing fraud within the logistics industry and the lack of resources law enforcement is able to apply to such crimes," said Larry Kerr, president. “As logistic companies work to find carriers to cover moves, ensuring the validity of a carrier may be over looked. With the fraud workflow functionality, the process happens automatically and provides an extra safeguard for carriers and the companies they serve.”
The fraud detection function works within the carrier onboarding module and compares the phone number and address of a carrier completing an online application with the data contained within the FMCSA database and that of whitepages.com. All the data must match before a carrier packet is created and released to the carrier.
For those applicatons that do not match, the application is rerouted into a workflow queue and sorted by the data exception.
To ensure the correct carrier arrives to pick up a brokered load, the system uses a rate confirmation, sending notification to the shipper with the carrier information that has been assigned and accepted the load. If a different carrier arrives, the shipper will alert the logistic company and the workflow would trigger an alert to the logistics company.