Philadelphia-based convenience store chain Wawa, Inc. has added Descartes System Group’s Automated Vehicle Locator (AVL) service for its direct distribution operations.
The AVL system allows users to reallocate drivers to other parts of their operations by utilizing a web-based view of real-time information of deliveries at distribution centers, allowing dispatchers to adapt routes more efficiently. The service also uses Global Positioning Satellite (GPS) technology to provide real-time data on driver progress, enabling users to alter route plans if necessary.
"As a high-end convenience store and producer with a distribution network that spans five states, having up-to-the-minute information on driver and fleet activities is critical to maintaining high levels of customer service," said Don Kane, distribution manager at Wawa. "We've had so many years of success with Descartes Routing and Scheduling solution, that when we wanted to integrate AVL functions into our operations, Descartes was the natural choice.