Palm for freight, field service

Nov. 1, 2001
Designed to work with a variety of handheld devices running the Palm OS, etrace 2.0 from Gearworks offers a wireless, web-based off-the-shelf fleet management system that can be set up for either delivery or field service operations. Paired with Symbol Technologies SPT 1733 handheld, it can also support GPS-based tracking and capture legal signatures for proof of delivery, as well as two-way messaging.

Designed to work with a variety of handheld devices running the Palm OS, etrace 2.0 from Gearworks offers a wireless, web-based off-the-shelf fleet management system that can be set up for either delivery or field service operations. Paired with Symbol Technologies SPT 1733 handheld, it can also support GPS-based tracking and capture legal signatures for proof of delivery, as well as two-way messaging.

A web-based application, etrace allows dispatchers and others to access information with just a browser and Internet or intranet connection. Prebuilt SmartForms can be easily adapted for custom fleet requirements. For example, fleets can set up screens to provide drivers with stop details, trip statistics, driving directions, electronic bills of lading or a wide variety of route and business data.

Etrace supports XML, EDI and text file formats for easy integration with back-office accounting and management systems, according to Gearworks. The web-based architecture also means it can be set up to run on a single PC or an entire company network.

The mobile portion of etrace can operate over most of the commonly available wireless networks. Handhelds without wireless connectivity can also be used to collect route data for back-office applications.

Circle 324 on reply card or go to www.gearworks.com

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