Mitchell 1 to host shop management workshop

Mitchell 1 will hold this year’s first Shop Management Workshop May 12-14 in San Diego, CA, at the Hotel Solamar. The training is designed for shop management software users who want to learn more advanced capabilities, shortcuts and new features to run their businesses more efficiently.

The two-day training session focuses on best practices and guides users through all levels of functionality of Mitchell 1 Manager SE and ShopKey Service Writer/Shop Management SE, according to the company. Emphasis is on features in the new 7.0 version of the software, but previous versions are also covered. Topics include program setup, inventory, reporting, scheduling, advanced transactions and aftermarket cataloging. “A session led by Mitchell 1 product managers will focus on helping shops get the most value from their integrated repair information source, ProDemand,” the company said. “Attendees will also learn about the Mitchell 1 SocialCRM shop marketing service during a relaxed evening reception.”

A practice lab equipped with computers and staffed by product specialists will be available throughout the event so attendees can practice and apply the skills they are learning in the training sessions.

The workshop will be led by John Dwulet, senior product manager for Mitchell 1’s management software solutions, and Tim McDonnell, national training manager, who together have over 40 years of combined shop management system training experience.

“This advanced training turns existing shop management system customers into power users who get the most out of their software and business,” said Dwulet. “The sessions will uncover strategies that attendees can use to compete successfully against dealerships, maximize their maintenance and repair opportunities, and enhance their relationships with customers.”

“For the experienced Manager user, the workshop provides two days of comprehensive training that increases the value of their shop’s software investment,” McDonnell added. “The interaction between attendees sharing methods and tips, plus the new friendships everyone takes home, is priceless."

Attendees will be welcomed with a cocktail reception on Thursday, May 12 from 6 to 8 p.m. Workshop sessions run from 8 a.m. to 5 p.m. on Friday, May 13 and Saturday, May 14. The registration fee is $200 per attendee, plus applicable tax, and covers seminars, breakfast, lunch and refreshments each day. Participants are responsible for transportation to San Diego and hotel accommodations. Attendees may reserve a room in the discounted Mitchell 1 hotel block at the Hotel Solamar. Workshops fill up fast, so early registration is encouraged. For more information about the workshop or to register, visit the Management Workshop website.

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