Ryder solution integrates reverse and forward logistics

Ryder System is expanding its reverse-logistics capability to include what it calls a “co-location solution”—designed to integrate forward and reverse logistics in the same facility to “deliver increased velocity, visibility and savings.”

Ryder System is expanding its reverse-logistics capability to include what it calls a “co-location solution”—designed to integrate forward and reverse logistics in the same facility to “deliver increased velocity, visibility and savings.”

Ryder said co-locating the distribution management of finished goods with returns processes - such as technical repair, refurbishment and repackaging - in the same facility, will offer companies the ability to “achieve greater speed to shelf, visibility, and cost-savings.”

Ryder said its reverse logistics capability consists of a full suite of integrated reverse logistics and IT solutions to handle the management of returned goods from end to end. These solutions include initiation of return materials authorization (RMA); product sorting; credit reconciliation; triage and functional testing; technical repair; parts reclamation; scrap, disposal, and recycling; and packaging/kitting.

In addition, a web-based portal supports RMA initiation, validation, and serial number control tracking and provides visibility for each step in the returns process at the serial number and SKU level, the company noted.

“Achieving greater visibility, velocity, and value recovery for returned assets are three of the greatest drivers for a robust reverse logistics network,” said Steve Sensing, vp & gm of hi-tech/electronics for Ryder Supply Chain Solutions.

“This expansion of our reverse logistics capability ties directly into our strategic initiative of providing flexible, proactive solutions and best-in-class operational execution to offer greater value to our customers,” he added.

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