National truckstop chain Pilot Travel Centers and paperwork management provider TMI are at odds over the placement of TripPak Express drop boxes, with Pilot planning to remove all such boxes from its locations.
TripPak's 1,200 Express boxes are used by truck drivers for dropping off bills, receipts and other paperwork, which TMI then retrieves and forwards to the appropriate trucking company. The box system is designed to speed up both the accounting procedures for carriers and paychecks for drivers, said TMI.
At issue are fees that Pilot wants to charge Denver, CO-based TMI for locating drop boxes at its locations. TMI said the fees demanded by Pilot would increase fleet TripPak prices by 35% to 39%
"That is unacceptable to us because it is unacceptable to our clients," TripPak vp Mark Cleveland said. "We are cautiously optimistic that Pilot will reconsider and come to accept our customers' goals."