United Parcel Service [UPS] is enhancing a variety of its internet-based offerings to help smooth out shipment hassles, especially for international shippers.
For small package shippers, UPS is expanding its Quantum View Manage (QVM) web-based system to include 31 countries and 20 languages, up from 23 countries and 16 languages. QVM, which provides inbound and outbound shipment information for both domestic and import/export shipments, also offers access to UPS customs brokerage data and clearance document images and tools such as email alerts to help speed up customs clearance and compliance, said Dave Barnes, UPS senior vp & CIO.
“Beginning in July and throughout 2006, we’ll expand the QVM imports feature to additional countries in a controlled, phased deployment,” he added, noting that those new countries include Australia, Austria, Belgium, Canada, China, Denmark, France, Germany, Ireland, Italy, Japan, Korea, Netherlands, Norway, Puerto Rico, Portugal, Spain, Singapore, Switzerland, Sweden, Taiwan, Thailand and the United Kingdom.
