Kenworth Truck Company has named its 2007 Kenworth Parts Council members. The council consists of leading parts managers from Kenworth dealerships in the United States and Canada. The council’s goal is to further enhance the quality and value of service to Kenworth customers.
Kenworth Parts Council members are: Chairman – Mike McKay, Kenworth Sales Co., Salt Lake City, Utah; Mike Carwile, Truck Enterprises-Richmond, Richmond, Va.; Jo Frost, Edmonton Kenworth, Edmonton, Alb.; Mike Lindsay, Kenworth of Birmingham, Birmingham, Ala.; Dale McCord, Kenworth of South Texas, Pharr, Texas; Mike Oswald, Wisconsin Kenworth, Madison, Wis.; Scott Smith, Central California Kenworth, Fresno, Calif.; Dan Villeneuve, Tandet Kenworth, Kingston, Ont.; and Kenworth Dealer Council Representative Ron Whiteford, Lower Great Lakes Kenworth, South Bend, Ind.
“The Kenworth dealer body and the Kenworth Parts Council make a very important contribution by providing the World’s Best support to Kenworth customers,” said Gary Moore, Kenworth assistant general manager for marketing and sales.
Moore noted that this type of leadership contributed to Kenworth’s reception of three 2006 J.D. Power and Associates awards for “Highest in Customer Satisfaction for Heavy Duty Dealer Service, and for Over the Road Segment and Pickup and Delivery Segment Class 8 Trucks.”*
Kenworth dealers sell genuine Kenworth parts and provide all makes parts and service through nearly 300 locations in the U.S. and Canada. Information on the Kenworth PremierCare® parts program is available at www.kenworth.com under Parts and Services. The site includes information on the SmartSearch online parts catalog and cross reference tool, Kenworth PremierCare Connect parts inventory management program, Kenworth PremierCare all-makes parts catalogs, Kenworth Privileges card, monthly Internet parts coupons, and Kenworth Dealer eFlyers with current parts and service specials.
To help support customers, Kenworth provides a complete dealer list on its Web site at www.kenworth.com. In addition, the Kenworth PremierCare® Customer Center (1-800-KW-ASSIST) is open 24 hours a day, seven days a week. The service requires no registration fee for emergency roadside assistance and is available to any truck brand. The Kenworth PremierCare Customer Center handles emergency roadside assistance calls and schedules service for preventive maintenance customers, among other services.
Kenworth Truck Company, a division of PACCAR Inc, is a leading manufacturer of heavy and medium duty trucks. Kenworth’s Internet home page is at www.kenworth.com. Kenworth. The World's Best.
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