Apps: Trucking's game changer

Apps: Trucking's game changer

Love them or hate them, the mobile nature of the industry is making them a necessity

Karol Smith was the first female dispatcher for BarOle Trucking. She started at the carrier some 20 years ago—before apps and mobile technology were a possibility. Now, as the trucking company’s safety manager, Smith has seen things change. A lot.

During her days as a dispatcher, Smith tells Fleet Owner drivers for the fleet, which has operations in Wisconsin and Minnesota and serves the Midwest, used to rely on pay phones, and dispatchers communicated container numbers

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