GPS Insight announced an integration partnership with ServiceTitan, which provides business management software for home service companies that integrates phone, GPS, customer, and sales data into a single solution.
GPS Insight’s marketing director Ryan Driscoll said he believes this will be a strong partnership. "With the increasing demand from service companies for connected software applications, it makes sense to have this established partnership between a leading GPS fleet tracking provider and a top business management software for seamless business intelligence,” he said.
According to the company, GPS Insight customers are now able to directly connect their vehicle location data into ServiceTitan’s robust dispatch board to make more efficient dispatching decisions.
“The integration with ServiceTitan and GPS Insight has greatly improved our business operations,” said Carolina Silva, dispatcher for Plumbing Medic, an Arizona-based plumbing service company. “It has helped our company accurately track technicians' arrival to jobs. By doing so, we are able to determine the average time of completion for different job types from arrival to departure. With this knowledge, dispatchers are able to confidently schedule customers. Overall, the integration has helped us be more efficient in the way we schedule.”