Mitchell 1 has improved the user interface on its ProDemand Maintenance Module, making it easier for customers to understand and access maintenance services.
“With maintenance service accounting for about 50 percent of jobs in the automotive aftermarket, having a more streamlined user experience with the new ProDemand Maintenance Module improves the technician’s ability to access this information, helping to increase overall efficiency,” said Mike Alberry, Mitchell 1 product manager for ProDemand.
The update includes a redesign of the maintenance overview, mileage and indicator based maintenance items have been placed in a carousel format with panels that slide horizontally to present the information in an easy-to-read graphical view, and similar maintenance services have been grouped together.
“Today’s savvy consumers understand the importance of maintaining their cars as a long-term investment,” said Alberry. “This contributes to the need for the aftermarket to have easily-accessible maintenance information. With the improvements made to our Maintenance Module in ProDemand, technicians can now access the maintenance services and information quicker and more easily to perform those services.”
ProDemand offers repair information in a concise format, providing only the descriptions, procedures, specifications and diagrams that technicians need.