Video posted to educate techs on online repair tool ProDemand

Feb. 2, 2012
To help educate technicians about the tools and features of its upcoming ProDemand repair software, Mitchell 1 has posted a video of the product management team discussing and using the product

To help educate technicians about the tools and features of its upcoming ProDemand repair software, Mitchell 1 has posted a video of the product management team discussing and using the product.

The video is available at http://www.youtube.com/watch?v=gVsFqAG8nX4&feature=youtu.be.

“The technician’s job is to get the car back on the road as quickly as possible and with ProDemand, we’ve made that easier for them,” said Kristy LaPage, product manager, ProDemand. “Instead of spending 20 minutes, 30 minutes, potentially hours looking through pages and pages of repair information, ProDemand gives information to the technician in just a couple of steps. In a few simple clicks, in 30 seconds or less, the technician has all of the repair information he needs.”

ProDemand provides repair information such as descriptions, procedures, specifications, and diagrams to technicians. Subscribers can also contribute to and use information from the thousands of other technicians that are using the product, making it even more pertinent and valuable to everyone, Mitchell 1 said.

“The information that Mitchell 1 has collected over the past nine decades, combined with the experience to go with it, allows ProDemand to present repair, diagnostic and maintenance information in a consistent, easy-to-understand format,” said Gary Hixson, ProDemand product manager. “Returning all of the relevant findings quickly will save time because technicians won’t have to conduct multiple look-ups to find what they need to complete the job.”

To learn more about the features of ProDemand, click here.

Sponsored Recommendations

Reducing CSA Violations & Increasing Safety With Advanced Trailer Telematics

Keep the roads safer with advanced trailer telematics. In this whitepaper, see how you can gain insights that lead to increased safety and reduced roadside incidents—keeping drivers...

80% Fewer Towable Accidents - 10 Key Strategies

After installing grille guards on all of their Class 8 trucks, a major Midwest fleet reported they had reduced their number of towable accidents by 80% post installation – including...

Proactive Fleet Safety: A Guide to Improved Efficiency and Profitability

Each year, carriers lose around 32.6 billion vehicle hours as a result of weather-related congestion. Discover how to shift from reactive to proactive, improve efficiency, and...

Tackling the Tech Shortage: Lessons in Recruiting Talent and Reducing Turnover

Discover innovative strategies for recruiting and retaining tech talent in the trucking industry during this informative webinar, where experts will share insights on competitive...

Voice your opinion!

To join the conversation, and become an exclusive member of FleetOwner, create an account today!