Hino Trucks announced its first seven dealerships to reach “Certified Ultimate” status in a new dealership excellence initiative.
Dominik Beckman, director of marketing and dealer operations for Hino Trucks, said: “Our objective is simple – deliver an Ultimate Ownership Experience for Hino customers at every touch-point throughout the lifecycle of product ownership. An experience that will continue to surpass all other OEM’s in the marketplace with elements such as Insight, our fully connected vehicle platform, expanded maintenance programs like HinoCare and our industry leading warranty – Certified Ultimate extends our approach, and our passion, all the way to the dealership, revolutionizing our engagement with customers.”
The locations below are Hino Trucks’ first Certified Ultimate dealerships:
- Donahue Truck Sales, LLC Bakersfield, CA
- Gabrielli Truck Sales, Ltd Medford, NY
- Industrial Power, LLC McKinney, TX
- Metropolitan Truck Sales, Inc Lakewood, NJ
- Truck Solutions LLC N. Smithfield, RI
- Valley Hino Truck, Inc Medina, OH
- TransEdge Truck Centers Pittsburgh, PA
Jason Jarvis, president of Truck Solutions had this to say about his dealership reaching Certified Ultimate status: “Becoming a Certified Ultimate has been a great experience. Our commitment to staying in constant contact with our customers has given us valuable insight into their operations. This positions us for the opportunity to help identify their needs and rapidly assist in solving their problems.”
Once recognized as Certified Ultimate, these select Hino dealers are evaluated quarterly and are required to qualify for this elite status on an annual basis, according to the company. “Yes, it takes investment, tremendous commitment, and change in how we go about business on a daily basis for our dealers and Hino,” Beckman added. “The excellence in experience for our customers returns exponentially in loyalty.”
