Roadnet Technologies has named Kufre Akpaidem international project support specialist. Akpaidem will be responsible for quality assurance and technical support for transportation management software customers outside the U.S.
Roadnet is a Baltimore-based vehicle routing, planning and scheduling software technology company.
Akpaidem was most recently technical support analyst for Avis Budget Group. Among his responsibilities are trouble-shooting, resolution of customer issues relating to product usage and uncovering solutions that can improve the organizational efficiencies of Roadnet Technologies customers.
“Providing after-the-sale customer service and support is an integral component of our menu of product offerings and, in Kufre, we have attracted a highly-qualified professional to our international product support team,” said Len Kennedy, CEO.