The ability to quickly and easily determine order status, driver location, ETA and more has been added to Cheetah Freight and Cheetah Delivery solutions with the new integrated Cheetah Customer Visibility software.
Designed for delivery and LTL carriers, the software provides real-time order status information to the carrier’s customers. The result is a decrease in customer service requests, improved transparency and customer satisfaction.
The solution is available now at no additional cost or infrastructure requirements.
“Cheetah’s Customer Visibility system provides our carrier customers with the ability to offer their customers unparalleled visibility into order status,” said Stephan Karczag, vp. “Live ETAs with real-time visibility of delivery vehicle location is not unlike the ability to track an aircraft flying across country—you can see where it is and when it will get to its destination, all in real time.”