Southeastern Freight Lines, a provider of regional less-than-truckload (LTL) services, has received a DuPont Outstanding Service Award, which was based on meeting a number of service quality measurements.
The award was presented at the recent DuPont Truck Carrier Safety and Security Conference and recognizes carrier performance and safety excellence for package and bulk truck services rendered in 2010. Southeastern was recognized in the LTL Services category.
According to Southeastern, DuPont measured service quality including safety considerations such as distribution incidents, customer quality service incidents, shipment tendering refusals, freight claims, strategic partnerships and shipment volumes.
“We truly appreciate this recognition from DuPont,” said Mike Heaton, a senior vp for Southeastern. “As this award demonstrates, we’re proud that DuPont and all of our customers value the commitment to quality service that is the cornerstone of our company and culture.”
Lexington, SC-based Southeastern, a privately owned regional LTL services provider founded in 1950, specializes in next-day service in the Southeast and Southwest and operates 76 service centers in 12 states and Puerto Rico. Southeastern has a network of service partners to ensure transportation services in the remaining 38 states, Canada, the U.S. Virgin Islands and Mexico.
According to the carrier, it delivers more than 99.35% on-time service in next-day lanes. A dedication to service quality and a continuous quality improvement process that began in 1985 has been recognized by more than 300 quality awards received from customers and associations. A Southeastern Freight Lines subsidiary, Southeastern Logistics Solutions, provides expedited service and multi-modal transportation services across the nation through strategic capacity partnerships.