On the strength of its state-of-the-art wheel-end manufacturing facility in Bowling Green, KY, Bendix Spicer Foundation Brake has been named to Paccar’s elite group of suppliers.
Suppliers who meet Paccar’s quality control expectations of 50 PPM, or product defects expressed in parts per million, are named to the list. Bendix, which produces air foundation brakes at the Bowling Green facility, reduced its PPM to 41.
“It is truly an honor to receive this recognition from Paccar, a highly valued customer of Bendix,” said Tom Otter, vpt – OE sales for Bendix. “Our account teams closely partner with our manufacturing sites, challenging them to meet our exacting customer standards for excellence. In every aspect, the team at Bowling Green continues to rise to the task to find truly innovative ways to meet those challenges.”
The PPM number means that for every one million parts produced, just 41 reach the customer with a defect.
In addition to maintaining a non-conforming parts rate of less than 50 PPM, Paccar’s criteria includes:
- Maintaining a warranty claims rate of less than 50 PPM (one claim per 20,000 receipts);
- Production parts approval process (PPAP) submission acceptance rate of 98%
- On on-time submission rate of greater than or equal to 99% for the prior six months
- Maintaining a quality system in compliance with QS-9000, ISO/TS 16949 or ISO 9001 for 2000
- Passing Paccar’s supplier readiness review.
Bendix Spicer Foundation Brake is a joint venture between Bendix Commercial Vehicle Systems and Dana Commercial Vehicle Products.
“Even though we are highly experienced in brake assembly and production, our Bowling Green facility is still considered a relatively new plant in a recent start-up mode, so we are especially proud to be recognized for quality by a valued customer like Paccar,” said Charlie Miller, plant manager. “The award, along with our ISO/TS certification, shows our unwavering dedication to continuous improvement of our processes and our quality to benefit our customers and our overall business.”