Customers to the new U.S. Xpress Enterprises website will find it easier to identify the services they need thanks to improved navigation and content, the company said. The site also offers improved information for drivers and employees.
The site, www.usxpress.com, is segmented by solutions (solo truckload, team, dedicated, demand critical, intermodal, logistics, brokerage, specialized LTL, and international) and industry (automotive; consumer products; floor coverings; food, beverage and grocery; manufacturing; retail; and 3PL) so that the content provided is relevant to the individual.
“Driven by our commitment to continuously enhance customer service, our goal for the website is to deliver a new level of customer satisfaction,” said Max Fuller, co-chairman & CEO. “We want to be as relevant and resourceful as possible to those who utilize U.S. Xpress as their shipping partner of choice.”
The site includes the latest in U.S. Xpress’ rebranding efforts and a “transportation challenge” section which will match a customer’s specific need with a particular service. There are also RSS feeds for white papers, news, events, videos and other company developments.
Other features include an easy-to-use track and trace center, request a quote function, and order entry forms.
The site also includes links to important information for drivers, independent contractors, agents, carriers, and staff. Job seekers can subscribe to job alerts as well, the company said.
