Emery Worldwide, which voluntarily grounded its air-cargo air fleet last Monday as the Federal Aviation Administration (FAA) investigates maintenance concerns about its planes, is using contracted airlift from other carriers to fulfill its North American operations requirements.
"We will continue to operate the substitute fleet as long as necessary to serve our customers,” said company vp Eric Kirchner, adding that Emery Worldwide is providing its full range of guaranteed and deferred services in North America and internationally, serving its same global network of cities in North America and 226 countries worldwide.
"There have been unfounded statements that we will not be able to maintain service to Emery's customers during this time or in the future,” Kirchner said. “From a legal or any other perspective, these statements are wrong. Our operations will continue to run smoothly and efficiently and support from our customers remains solid."
The carrier voluntarily ground its fleet after FAA concluded its planes suffered from “maintenance irregularities” after four inspections over the past year and a half.