Fleet customers outsourcing their maintenance to Ryder System will be able to query Ryder’s shop database to pull up information on their own equipment by the end of the year. Ryder’s FleetCare system provides customers secure, password-protected access to their maintenance accounts and data from the Internet.
Trucking operations will be able to compile reports on fleet metrics such as vehicle maintenance schedules, service calls, vehicle rental activity, fuel purchases, and more. Ryder announced the U.S. rollout of FleetCare after one of their pilot testing companies, Celebration Foods, successfully demonstarted its robustness under real-world conditions.
“We found the tool to be extremely valuable in helping us manage and track our fleet performance by location,” said Kent Hittinger, Celebration Foods’ national director of operations. “Scorecard reports are automatically delivered to our sales and operations people monthly, giving us the ability to analyze fleet performance and make better business decisions.”
“Ryder FleetCare provides customers an easy way to obtain the critical business information they need to improve fleet performance and refine transportation functions,” said Tony Tegnelia, president of U.S. fleet management solution for Ryder.
According to Ryder, FleetCare will be available to full-service and contract-maintenance customers.
“Our customers before never had access to reporting information,” Kevin Hagerty, group director of core product, told FleetOwner. “Now it’s at the tips of their fingers. We’ve been rolling it out in phases for a number of months.
“The data sources come from our shop maintenance system. It’s literally extracting information from all the shop systems across the country. Our vision is to leverage Ryder FleetCare as a single portal to our customers.”
Earlier this summer, Ryder announced that it was entering into a partnership with Teletrac and Cingular Wireless to launch a pilot asset tracking solution, RydeSmart. The initiative combines GPS-based tracking capabilities with data collection from the vehicle’s existing onboard computer and diagnostics system.
Although RydeSmart is still in the pilot stage, ultimately the company hopes to integrate the FleetCare and RydeSmart databases through a single FleetCare portal.
“The vision would be to leverage FleetCare to have our customers access [RydeSmart] information,” Hagerty said. “RydeSmart is a pilot at this point and not integrated with FleetCare.”
FleetCare is now available, according to a Ryder spokesperson.
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