Users of Mitchell 1’s shop management system may attend the company’s first Shop Management System Training Workshop slated for Orlando, FL, from March 31-April 2. The event is open to users of Mitchell 1’s Manager and ManagerPlus system who have been utilizing the systems for at least six months.
The program will explore advanced setup, inventory, reporting, management and more, as well as integration with aftermarket cataloging and customer retention marketing (CRM). It will be led by John Dwulet, senior product manager for Mitchell 1’s management software solutions, and Tim McDonnell, national training manager.
“This advanced training workshop turns existing shop management system customers into power-users who get the most out of their software and business,” said Dwulet. “The sessions will uncover strategies allowing attendees to compete successfully against dealerships; maximizing their maintenance and repair opportunities and further the relationship with the customer.”
The workshop will be held at the Hilton Hotel at Walt Disney World Resort in Lake Buena Vista, FL.
At the end of each workshop, AMI Course Completion forms will be handed out to those attendees who wish to pursue AMI credits. Students completing the course will be rewarded 30 credits toward the Accredited Automotive Manager (AAM) designation.
Workshop sessions will run from 8 a.m. to 5 p.m. on Friday, April 1 and Saturday, April 2. There will be a cocktail reception on Thursday, March 31 from 6-8 p.m. Cost is $200 plus tax, and covers seminars, continental breakfast, lunch, and refreshments each day.
Attendees can reserve rooms at the Hilton Hotel – Walt Disney World Resort and receive Mitchell 1’s special hotel rate by mentioning Mitchell 1/ShopKey Manager Training when making the reservation by calling 800-782-4414.
For more information or to register for Mitchell 1’s Management System Training Workshop, go to http://www.buymitchell1.com/form/m1users.htm. Registration must be completed by Wednesday, March 16th.