GE Capital Fleet Services has developed a new vehicle ordering tool it said will make ordering vehicles and tracking those orders via the web, tablets, and mobile devices easier than ever.
The new product is the first in a series of tools GE Capital is planning to launch, all designed to make fleet managers’ jobs in proactively analyzing and managing their fleets easier. The tool was developed with the input of more than 200 companies, both large and small, GE said.
Vehicle orders can be placed through any tablet or mobile device or through the web, and requires just five steps, GE said. The order can then be traced right through to delivery of the vehicle.
“Our customers told us they wanted a simple, intuitive ordering tool to help them meet the needs of their fleets and accommodate the mobility of their drivers. We listened, and we worked closely with them to design this solution,” said Darrin Hebert, chief information officer. “Our new ordering tool is just the first step in our long-term commitment to give our customers the tools to proactively analyze and manage their fleets.”
The ordering tool includes side-by-side color vehicle photos and spec comparisons, customizable upfit options when available; guided help that can be turned off; running tally that manages and tracks driver-paid vehicle options; customer-defined secure credit card options; communications to drivers about optional or required forms necessary for ordering; and automated email notices that are generated at key ordering process milestones.
Other new tools GE is planning include enhancements to its fuel program and driver portal, and a new release of its popular MyFleetOffice dashboard. All will be released within the next 18 months, the company said.