Geotab Roadside

Geotab Roadside aims to maximize fleet uptime

Nov. 29, 2017
Combining Geotab’s rich GPS data and one of the largest networks of service vehicles in North America, fleets can look forward to faster service.

Geotab Roadside will now be available to telematics customers in the U.S. and Canada, the company announced Tuesday. With Geotab Roadside, fleets can reduce vehicle downtime with comprehensive roadside assistance management from initial request to completion.

Combining Geotab’s rich GPS data and one of the largest networks of service vehicles in North America, fleets can look forward to faster and more accurate service whenever and wherever they are, the company promised. Leveraging Rapitow, Geotab Roadside requires only a few steps to request assistance through MyGeotab or the Geotab Drive app, providing fleet managers and drivers with full insight into estimated arrival time and location of the service vehicle that is on its way.

“Helping companies maximize their vehicle uptime, increase productivity and achieve first-class customer service has always been a top priority for Geotab,” said Neil Cawse, CEO, Geotab. “Geotab Roadside will add a new level of convenience for our customers, reducing time spent on the phone and waiting on the side of the road to get you back to what you do best - running your business. Leveraging telematics to make the service even better adds a new wrinkle to roadside assistance.”

Services — including battery boost, fuel delivery, towing up to 25 miles and more — are complimentary for light-duty vehicles on Geotab’s ProPlus Plan. For ProPlus customers who require additional services, or for those with medium- or heavy-duty vehicles, payment is collected directly within MyGeotab or the Geotab Drive app.

Geotab Roadside is available on the Geotab Marketplace.

About the Author

Fleet Owner Staff

Our Editorial Team

Kevin Jones, Editorial Director, Commercial Vehicle Group

Cristina Commendatore, Executive Editor

Scott Achelpohl, Managing Editor 

Josh Fisher, Senior Editor

Catharine Conway, Digital Editor

Eric Van Egeren, Art Director

Voice your opinion!

To join the conversation, and become an exclusive member of FleetOwner, create an account today!

Sponsored Recommendations

Leveraging telematics to get the most from insurance

Fleet owners are quickly adopting telematics as part of their risk mitigation strategy. Here’s why.

Reliable EV Charging Solution for Last-Mile Delivery Fleets

Selecting the right EV charging infrastructure and the right partner to best solve your needs are critical. Learn which solution PepsiCo is choosing to power their fleet and help...

Overcoming Common Roadblocks Associated with Fleet Electrification at Scale

Fleets in the United States, are increasingly transitioning from internal combustion engine vehicles to electric vehicles. While this shift presents challenges, there are strategies...

Report: The 2024 State of Heavy-Duty Repair

From capitalizing on the latest revenue trends to implementing strategic financial planning—this report serves as a roadmap for navigating the challenges and opportunities of ...