Trucks at Work

Wireless is starting to rule the world

Here are some findings about wireless technology that probably won’t surprise any trucking operation, be it large or small. According to the 2013 Small Business Technology Poll conducted by AT&T of some 1,000 small businesses across the U.S.:

  • Some 98% of small businesses use some form of wireless technologies in their operations.
  • On the device front, the poll revealed that more than half (56%) of smart phones used by small business employees for business purposes are 4G, a 70% jump in usage from last year when only 33% used 4G smart phones. Also, nine in 10 (90%) of the businesses using 4G smart phones are satisfied with the speed.
  • More than four in ten (41%) small businesses report that all their employees use wireless devices or wireless technologies to work away from the office
  • Fully two-thirds (66%) of those small businesses polled indicate that they could not survive – or it would be a major challenge to survive – without wireless technologies.

“For small businesses today, wireless solutions have become part of their DNA,” noted Cathy Martine, AT&T’s executive VP of small business solutions. “With the ongoing growth of remote workforces and with virtual offices gaining in popularity, mobility solutions … are becoming more important than ever in helping small businesses work better, smarter, and faster.”

[Like I said, do you think any truck driver or fleet manager would be surprised by any of this information in any way? I didn’t think so.]

Here are some other interesting findings from AT&T’s small business poll:

  • More than two-thirds (69%) of small businesses surveyed indicate that they use tablet computers, with the larger the business is, the more likely that tablets will be deployed, with 90% of those with 51 to 99 employees using them, compared to 69% of those with 50 or fewer employees.
  • Newer businesses are more likely to use tablets, with 80% that are less than 2 years old using them, compared to 69% of those two years and older.
  • 85% of small businesses reported using smart phones for their operations, more than double the usage five years ago (42%).
  • Nearly one-third (31%) of small businesses surveyed use mobile apps, with top three reasons being to save time, increase productivity and reduce costs.
  • Slightly less than half (47%) of small businesses that use mobile apps say they could not survive – or it would be a major challenge to survive – without them.
  • Of small businesses using mobile apps, GPS navigation and mapping are by far the most popular with 74% of business owners using them, followed by location-based services (43%); document management (35%); social media marketing (32%); and mobile payments in the field (30%).

If anything, this poll pretty much shows that wireless technology is here to stay for the duration; meaning even old curmudgeonly technophobes like me better resign themselves to that salient fact. 

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