Photo: 26874273 | Typhoonski | Dreamstime
Dreamstime L 26874273 63224ae51ebbb 63248e85e62ea

FordDirect, Work Truck Solutions provide new retail platform

Sept. 19, 2022
Work Truck Solutions is providing tools and services so dealers can fulfill the needs of their work truck and van customers amid inventory shortages, unstable supply chains, and the volatile economy.

Work Truck Solutions is partnering with FordDirect to provide Ford and Lincoln dealers with the choice of two Work Truck Solutions offerings created to serve the commercial department needs of a single manufacturer's entire dealer body.

As part of this strategic partnership with Work Truck Solutions, FordDirect will connect Ford and Lincoln dealers to this commercial vehicle business offering, which includes a custom bundle of tools, special consultative services, and a true partnership relationship. Information is being made available to dealers in conjunction with this announcement.

See also: Ford Pro launches new fleet management suite, small-business solutions

“For business owners, their work truck or van is their job or business. Without it, they’re just not working. Given the current inventory shortage, buyers are looking to work with dealers to plan for, find, or order the right vehicle,” said Kathryn Schifferle, CEO of Work Truck Solutions. “Helping dealers be that consultant for their business customers’ vehicle needs, as well as offer additional products and services before and after the sale, is critical to maximizing a commercial department’s success.”

Currently, dealers’ online shopping tools don't address the unique needs of their commercial vehicle buyers; business shoppers are focused on the actual configuration of the vehicle and their specific business use case. That is what Work Truck Solutions specializes in, and its mission is to create a frictionless path for business owners to find the vehicles they need by providing dealers with the right tools to serve this customer base.

See also: Rivian, Mercedes partnering on electric vans

“FordDirect partners with only a select few companies to fill unique needs of Ford and Lincoln dealerships,” Schifferle added. “We’re honored to partner with FordDirect and assist dealerships with digital strategies, solutions, and services that will drive their commercial business growth.”

This article originally appeared on Trailer/Body Builders, one of FleetOwner's sister publications.

About the Author

Commercial Vehicle Staff

Voice your opinion!

To join the conversation, and become an exclusive member of FleetOwner, create an account today!

Sponsored Recommendations

Protect Your Drivers Against Heat-Related Injuries & Stress

Industry research reports an average of 2,700 annual heat-related incidents that resulted in days away from work. Ensuring driver performance and safety against heat stress starts...

Going Mobile: Guide To Starting A Heavy-Duty Repair Shop

Discover if starting a heavy-duty mobile repair business is right for you. Learn the ins and outs of licensing, building, and marketing your mobile repair shop.

Expert Answers to every fleet electrification question

Just ask ABM—the authority on reliable EV integration

Route Optimization Mastery: Unleash Your Fleet's Potential

Master the road ahead and discover key considerations to elevate your delivery performance