Reyco Granning creates customer-focused corporate structure

Oct. 12, 2011
Reyco Granning, manufacturer of air, steel spring, and auxiliary suspensions, has announced a new corporate structure that it said is designed to improve customer response time and satisfaction

Reyco Granning, manufacturer of air, steel spring, and auxiliary suspensions, has announced a new corporate structure that it said is designed to improve customer response time and satisfaction.

The new structure focuses on the “value stream.” Under this organization, members of engineering, sales, and customer service will focus on a specific group of customers and report to the vice president of their designated valued stream.

The company believes this structure will allow cross-functional teams to be “more strategic on all levels, from new product development to pricing to market share.” Reyco Granning products will now be classified under three value streams: “light vehicle and auxiliary,” led by Brien Scheffee; “powered vehicle,” led by Joe Gallo; and “trailer and aftermarket,” led by Steve Denny.

Voice your opinion!

To join the conversation, and become an exclusive member of FleetOwner, create an account today!

Sponsored Recommendations

Protect Your Drivers Against Heat-Related Injuries & Stress

Industry research reports an average of 2,700 annual heat-related incidents that resulted in days away from work. Ensuring driver performance and safety against heat stress starts...

Going Mobile: Guide To Starting A Heavy-Duty Repair Shop

Discover if starting a heavy-duty mobile repair business is right for you. Learn the ins and outs of licensing, building, and marketing your mobile repair shop.

Expert Answers to every fleet electrification question

Just ask ABM—the authority on reliable EV integration

Route Optimization Mastery: Unleash Your Fleet's Potential

Master the road ahead and discover key considerations to elevate your delivery performance