Mitchell 1 will hold its first Shop Management System Training Workshop, April 19-21, in Atlantic City, NJ.
The workshop, to be held at the Resorts Casino Hotel, is designed for those with previously established competence using their shop management software, Mitchell 1 said, who now want to learn more advanced capabilities.
The two-day session will guide users through all levels of functionality in the Mitchell 1 Manager and ManagerPlus system. Instructors will explore program setup values, inventory, reporting, best practices and advanced transactions as well as integration with aftermarket cataloging. Attendees will also learn about the new Mitchell 1 SocialCRM customer retention and new customer acquisition service.
John Dwulet, senior product manager for Mitchell 1’s management software solutions, and Tim McDonnell, national training manager, will lead the workshop. Additional Mitchell 1 support personnel will also be on hand.
“This advanced training workshop turns existing shop management system customers into power-users who get the most out of their software and business,” said Dwulet. “The sessions will uncover strategies allowing attendees to compete successfully against dealerships; maximizing their maintenance and repair opportunities and further the relationship with the customer. Each time we conduct a workshop, we repeatedly hear similar comments, such as ‘the workshop opened my eyes to new ways of doing things that have really helped me in my business.’ No matter how long you have had the software, you learn there are better and more efficient methods to operate the day-to-day business.”
At the end of each workshop, AMI Course Completion forms will be handed out to those attendees who wish to pursue AMI credits. Students completing this course will be rewarded 30 credits toward the Accredited Automotive Manager (AAM) designation.
For more information or to register go to http://buymitchell1.com/form/m1usersinfo.htm. Registration must be completed by Wednesday, April 11.
