The shops, which handle large trucks ranging from a straight truck to 18-wheeler, can also repair specialized heavy vehicles that have been customized for a specific business need. Progressive’s heavy truck network repair shops, available across the country, offer the following benefits:
Limited lifetime guarantees on all repairs for as long as you own your vehicle
Priority status on your repairs, moving you to the front of the line to minimize downtime
Payments issued directly to the repair shop, rather than the lienholder, for fast resolution of your claim
Repair management and regular updates on the progress of the repair to your vehicle
Post-repair quality review before your vehicle is returned
“The overwhelmingly positive response to our network repair shop experience led us to expand from 25 to more than 100 in just a few years,” said Thomas Caldwell, Progressive claims process manager. “Each shop must meet a specific set of criteria to ensure speed, convenience and high-quality repairs. In our opinion, these shops are the best of the best.”
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