Mack unveils new website

June 16, 2014

Mack Trucks has updated its website to create a more customer-focused site that is optimized for mobile devices.

The site, www.macktrucks.com, serves as a source of information about Mack’s products and services and helps customers connect with local Mack dealers. Visitors can explore models in the Mack lineup designed for their specific jobs.

“Mack’s new site was built around helping customers find the right tools for the jobs they need to do, whether it’s on the highway, on a construction site, or anywhere else they’re operating,” said John Walsh, Mack vice president of marketing. “It’s all about empowering customers by arming them with information they need to help their businesses.”

The website incorporates Mack’s new logo and bold photography and focused information for each application. Customers can easily search for the right model for their application – highway, construction, refuse, heavy-haul and alternative fuels – and learn about Mack’s customer support services, including Mack GuardDog Connect proactive diagnostics and repair scheduling and Mack Pedigree Uptime Protection.

Popular information about Mack, like the Customer Center, and feature stories about Mack customers, are also available on the site. Enhancements planned for the near future include forums where customers can submit questions to Mack product experts and a section where proud Mack owners can upload photos of their new Pinnacle, Granite, TerraPro and Titan by Mack trucks.

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