Continental expands TrukFix program’s emergency services

Feb. 4, 2015

The TrukFix program, from Continental, has been expanded to include light mechanical and towing services. The program already offers emergency tire services.

The program features a toll-free hotline, 877-TRUKFIX, and is available 24 hours a day, seven days a week. It is staffed by agents with extensive knowledge of Continental truck tires.

“Expanding the TrukFix services offered enables our national fleet customers to quickly access a network of over 1,000 commercial tire dealers and service outlets who are able to assist during both tire and non-tire-related emergency roadside situations,” said Alex Chmiel, Continental’s director of marketing for truck tires in the Americas. “We know time is valuable to our fleet customers and hope those who utilize TrukFix are able to get back on the road faster than ever before.”

All Continental commercial tire national account customers are automatically enrolled in the TrukFix program.  In the event of a breakdown, drivers can make one phone call to TrukFix and be directed to an approved Continental dealer or service outlet. Pricing and billing to the fleet for tire, light mechanical and towing services is regulated and handled through Continental’s National Account and ContiFleet small operator programs.

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