Federal-Mogul e360 is a 24/7 online tool for aftermarket customers that includes a continuous feed of news. Users can also access real-time information regarding product orders, manage their participation in promotional programs, look up parts and tap into the company’s ever growing library of technical information, including web-streaming diagnostic and repair videos, data sheets, technical service bulletins and more.
“The FM e360 platform establishes an important new benchmark for customer connectivity and support within the North American aftermarket industry,” said Jay Burkhart, senior vice president, Federal-Mogul Global Aftermarket. “This single touchpoint enables any distributor, front-line parts professional or service shop employee to connect with the latest and best information tools covering every Federal-Mogul product line. It also serves as a convenient portal through which users can access our industry leading electronic catalog and eCommerce systems.”
The site is also available as a resource for sales professionals to utilize, Burkhart said.