Mack Trucks revealed that its new Mack Ultra Service Agreement will come standard with the Mack LR Electric refuse model, helping support customers beginning their journey into owning battery electric vehicles (BEVs).
The Mack Ultra Service Agreement provides Mack LR Electric customers an uptime package tailored specifically for the technical needs of BEVs, including scheduled maintenance, preventive maintenance, towing and repair, a battery monitoring service, and Mack’s connected uptime services.
The LR Electric and its batteries will be supported by Mack GuardDog Connect, Mack’s integrated telematics solution that helps monitor battery health and performance and checks for fault codes and defects reported by the battery and electric components of the energy storage system.
“Through this new offering, Mack alleviates the uncertainties surrounding new technologies, allowing customers to deploy BEVs with confidence for refuse and recycling applications with the industry leading Mack LR platform,” Jonathan Randall, Mack Trucks SVP of sales and commercial operations, said in a statement. “Customers can feel secure knowing Mack, Mack Financial Services (MFS) and our extensive North American service network are equipped, aligned and ready to support the transition to electromobility with the Mack LR Electric.”
The service solution combines Mack’s uptime services as well as its financing and insurance solutions from MFS for customers in the U.S. and Canada.
“Integrating a financing solution with the LR Electric and additional financing options through MFS for charging stations covers the ownership experience, providing an easy path for customers and dealers to accelerate the adoption of BEVs into their operations,” Stephen Yonce, VP of MFS, said in a press release.
As part of the Mack Ultra Service Agreement, MFS is offering flexible and competitive financing and leasing options for the Mack LR Electric model. MFS also provides access to insurance solutions in select U.S. markets through third-party licensed agents. MFS is extending special financing options to authorized Mack dealers, including floor plan for stock or pre-sold units, along with financing solutions for on-site charging stations as they support the electromobility ecosystem.
The Mack LR Electric may be fitted with equipment bodies from a number of manufacturers, allowing the truck to be tailored to each customer’s unique needs. Customers will be able to choose from the same driver/passenger side driving configurations, seating choices and door options offered on the diesel-powered LR model.