Volvo Texas dealers expand service capabilities

Two Volvo Trucks dealerships in Texas have added additional capacity to service and maintain Volvo trucks. The recent expansions are the latest in a string of capacity increases at Volvo Trucks dealer locations in Texas.

Since 2010, dealer investments in the Lone Star State have resulted in an additional 170 truck service bays, 138 Volvo-certified technicians and a 39% increase in parts inventory.

“The increase in work capacity at these locations has given Volvo’s support network a large boost,” said Göran Nyberg, president, Volvo Trucks North American sales and marketing. “It’s encouraging to see the ongoing commitment by our dealer network to grow their own businesses, and by extension, the presence of Volvo Trucks in North America.”

Bruckner Truck Sales recently expanded its Dallas area presence with the completion of a $5.7 million full-service dealership on Interstate 20, between Interstate 35 and Interstate 45. The 12-acre facility offers ample parking and 20 truck bays staffed by 15 technicians, three of which are Volvo master technicians. The new location also houses more than $1 million in parts inventory in the 13,000 sq.-ft. parts warehouse.

“The expansion onto I-20 not only allows us to better serve our local customer base with increased capacity and more localized service points, but it also provides easier access for customers traveling through the area,” said Chris Bruckner, executive vice president of Bruckner Truck sales. “The Dallas-Fort Worth market is a major part of our business that has a large geographic footprint. With the new facility on I-20, we now have five locations in the Dallas-Fort Worth area, allowing us to better support our customers with service and parts.”

Bruckner Truck Sales’ I-20 location complements the original Bruckner Truck Sales location on Irving Boulevard. In total, the two Dallas locations offer 45 truck bays, 33 technicians – including eight master technicians – and more than $3 million in parts inventory.

At Sweeten Truck Center, located off Interstate 10 at exit 776A in Houston, a recent remodeling has resulted in 25 truck bays staffed by 18 service technicians, including four Volvo master technicians. Other upgrades at the dealership include a new quick service shop with six truck bays, an expanded body shop and an additional $260,000 in parts inventory.

“With the recent remodeling and expansion, we can now access more trucks at the same time, which has allowed us to start the triage process sooner and stay on them longer,” said Dayne Yeager, president of Sweeten Truck Center. “We continue to receive excellent feedback about the recent upgrades, and customers now experience first-hand our ability to meet their service needs in a more timely manner.”

 Yeager said the Sweeten Truck Center will soon undergo additional remodeling to enhance the driver areas – lounge, shower and restroom facilities and area to wash and dry clothes. Plans are also in place to upgrade the service writer area and expand the parts showroom and new truck sales offices.

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