CHICAGO. Qualcomm and McLeod Software chose the 21st annual McLeod User Group meeting, “The Ability to Do More,” as the venue to announce the integration of Qualcomm’s Circle of Service Workflow application with McLeod’s LoadMaster Enterprise trucking dispatch operations management system.
According to the companies, the Circle of Service Workflow application, when incorporated into the LoadMaster suite, will help both drivers and dispatchers better manage load assignments, automated event triggers and pre-filled work process forms.
“McLeod LoadMaster aims to provide customers with an enterprise-wide solution, from dispatch to accounting, and by teaming up with Qualcomm to integrate their Circle of Service Workflow application into our product, we can further enhance the value of our solution to our customers,” Tom McLeod, president and CEO of McLeod Software, said. “Fleets will benefit from improved operational efficiency, resulting in superior customer service, driver productivity and asset utilization.”
Circle of Service Workflow is designed to help carriers transform their business by intelligently capturing and delivering business critical information as it happens and is needed. Features of the application include a list of scheduled stops and automated arrival and departure detection with latitude and longitude. Just-in-time prompts and exception notification are also included to help drivers reduce their dependence on back-office staff for key information.
McLeod’s LoadMaster is a fully integrated trucking dispatch operations management system and a complete accounting software solution designed for the transportation business.
“The integration of our Circle of Service Workflow application with the LoadMaster system will deliver enhanced fleet management capabilities to our joint customers,” noted Norm, Ellis, vice president of sales, services and marketing at Qualcomm Enterprise Services. “Fleets that adopt this combined solution will reduce driver training time, increase dispatch visibility into fleet operations and improve regulatory compliance.”