FedEx Custom Critical, Inc., a ground freight subsidiary of FedEx Corp. that specializes in emergency deliveries, is expanding its service region to include Mexico – including so-called ‘hotshot’ freight deliveries to and from Mexico, the U.S. and Canada.
“Extending our surface expedite capabilities into Mexico adds another dimension to the solutions we can offer our customers,” said Virginia Albanese, vp-service for FedEx Custom Critical. “For each surface expedite shipment that involves Mexico, customers receive proactive communications and tracking. Customers are contacted when the shipment is picked up, clears customs and when it is delivered.”
The new ground service will use dedicated vehicles for pickups and for deliveries in the U.S. and Mexico, Albanese added. For even faster deliveries, FedEx Custom Critical also arranges domestic and international air-charter services, she noted.
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