Con-Way units now ISO-certified

May 29, 2003
The seven subsidiaries of Con-Way Transportation Services have been awarded ISO 9001 and ISO 14001 certifications by AQSR, an independent and approved agent of the Switzerland-based International Organization of Standards (ISO). The ISO certifications apply to Ann Arbor, MI-based Con-Way's four regional LTL carriers, emergency/expedited freight fleet, logistics and warehousing, air freight forwarding,
The seven subsidiaries of Con-Way Transportation Services have been awarded ISO 9001 and ISO 14001 certifications by AQSR, an independent and approved agent of the Switzerland-based International Organization of Standards (ISO).

The ISO certifications apply to Ann Arbor, MI-based Con-Way's four regional LTL carriers, emergency/expedited freight fleet, logistics and warehousing, air freight forwarding, truckload brokerage, and intermodal service operations. Con-Way began the ISO certification process in March last year with the help of Southfield, MI-based consulting firm Follmer Rudzewicz Advisors.

"A number of our customers asked us to become ISO-certified. It's part of the business process and commitment they expect from their key vendors," said Con-Way vp Bryan Millican. "We felt it was time to take an extra step in our efforts at continuous improvement and customer commitment. We started a Six-Sigma program within Con-Way two years ago. That program is aimed at raising conformance to our service standards. But we felt the independent opinion of the ISO audits would give us an extra measure of improvement."

Sponsored Recommendations

Heavy-Duty Maintenance Checklist

A maintenance checklist can help ensure you hit everything necessary during an inspection. Check out our free downloadable checklist to help streamline your repairs.

Five Ways a Little Data Can Save Your Company Millions

While most trucking and logistics companies rely on cellular to keep their work fleet connected, satellite has the ability to connect anywhere and through small data transmission...

Fleet Case Study: 15% YOY Growth for ITDS

Learn how this small trucking company scaled significantly and maintained outstanding customer service without adding additional people. Sylectus TMS can automate operations and...

Unlocking Fleet Safety & Efficiency: The Managed Service Advantage

Want to boost your fleet's safety and efficiency? Tune in now to discover the power of Managed Services in optimizing your safety program, streamlining operations, and making ...

Voice your opinion!

To join the conversation, and become an exclusive member of FleetOwner, create an account today!