Hino Trucks ranked highest in customer satisfaction among conventional cab medium-duty truck owners in 2008, according to the J.D. Power and Associates Medium-Duty Truck Engine and Transmission Customer Satisfaction Study. Based on responses from 1,525 primary maintainers of two-year-old conventional cab medium-duty trucks, the study measures customer perceptions of 2006 model-year Class 5, 6 and
Hino Trucks ranked highest in customer satisfaction among conventional cab medium-duty truck owners in 2008, according to the J.D. Power and Associates Medium-Duty Truck Engine and Transmission Customer Satisfaction Study.
Based on responses from 1,525 primary maintainers of two-year-old conventional cab medium-duty trucks, the study measures customer perceptions of 2006 model-year Class 5, 6 and 7 gasoline and diesel engines.
Hino ranked highest with a score of 794 (on a 1,000-point scale), followed by Mercedes-Benz at 758 and Caterpillar at 748. www.jdpower.com
Voice your opinion!
To join the conversation, and become an exclusive member of FleetOwner, create an account today!
Over 300 leaders in transportation, logistics, and distribution gathered at Ignite 2024. From new products to innovative solutions, Ignite highlighted the importance of strong...
Prepare your fleet for every season! From winterizing vehicles to summer heat safety, our eBook covers essential strategies for year-round fleet safety. Download now to reduce...
Truck weight isn’t the first thing that comes to mind when considering operational efficiency, hours-of-service regulations, and safety ratings, but it can affect all three.
