Hino Trucks ranked highest in customer satisfaction among conventional cab medium-duty truck owners in 2008, according to the J.D. Power and Associates Medium-Duty Truck Engine and Transmission Customer Satisfaction Study.
Based on responses from 1,525 primary maintainers of two-year-old conventional cab medium-duty trucks, the study measures customer perceptions of 2006 model-year Class 5, 6 and 7 gasoline and diesel engines.
Hino ranked highest with a score of 794 (on a 1,000-point scale), followed by Mercedes-Benz at 758 and Caterpillar at 748.
www.jdpower.com
