Cummins unveils 2002 diesel-engine guarantee

Aug. 28, 2002
Cummins Inc. has introduced the Uptime Guarantee program for its heavy-duty on-highway truck engines subject to the tough new October 1 emissions requirements. The program provides assurance to the trucking industry that the new engines will meet and exceed customer performance and reliability needs. "We are announcing this program to the industry to eliminate any concern customers may have in purchasing
Cummins Inc. has introduced the Uptime Guarantee program for its heavy-duty on-highway truck engines subject to the tough new October 1 emissions requirements. The program provides assurance to the trucking industry that the new engines will meet and exceed customer performance and reliability needs.

"We are announcing this program to the industry to eliminate any concern customers may have in purchasing our new products," said executive director of marketing Tom Kieffer.

Under the guarantee, if any part on a customer's 2002 ISX or ISM engine fails and can't be repaired within a 24-hour period, Cummins not only will pay for the repairs, but will also provide a rental vehicle at no cost.

The guarantee applies to Cummins ISX and ISM engines purchased between October 1 and March 31, 2003, with coverage from the date of purchase through December 31, 2003.

"We are ready for October 2002," said Christine Vujovich, vp-environmental policy and product strategy. "Cummins has never wavered from its commitment to our customers to have the most reliable product available to meet the EPA deadline."

Cummins also announced three new extended warranty options for its heavy-duty engines. The enginemaker said all the new components are fully covered in Cummins base warranty .

About the Author

Tim Parry

Tim Parry is a former FleetOwner editor. 

Voice your opinion!

To join the conversation, and become an exclusive member of FleetOwner, create an account today!

Sponsored Recommendations

Downtime is expensive. This guide shows you how to keep your eet running, reduce repair surprises, and protect your margins—because when your trucks aren’t moving, you’re not...
Learn how fast oil changes can optimize vehicle downtime for fleet owners. Improve revenue and employee productivity while ensuring customer satisfaction with efficient maintenance...
Learn how fast oil changes can optimize vehicle downtime for fleet owners. Improve revenue and employee productivity while ensuring customer satisfaction with efficient maintenance...
Unlock proven strategies to streamline operations, lead your team, and keep your eet moving forward – all in one guide.