Yellow Freight System is looking to generate more transportation business from the chemical industry – and believes electronic commerce will play a big role in helping it do that. At a recent chemical industry convention, Bob Schikorra, manager of electronic commerce/field support for Yellow, joined representatives from Dow Chemical and Nistevo in leading a discussion on the growing role of electronic commerce in chemical transportation.
Schikorra and other key members of the Yellow Chemical Services Group noted that electronic commerce is making shipping transactions much more transparent as e-chemical marketplaces continue to become viable distribution and purchase exchanges. With better information, both shippers and consignees can stay better informed and in control of their shipments. The result is an environment of even greater transportation safety and service quality, he said.
Rob Maberry, manager of chemical transportation safety for Yellow, also noted that electronic commerce channels are greatly enhancing the ability to quickly identify and prevent service and safety issues in partnership with the shippers.
Systems and processes in place at Yellow enable the company to do root cause analysis of shortages, damages and packaging failures to ensure that the problems do not recur.
Yellow maintains an online incident reporting system that instantly notifies all service centers involved in the movement of a chemical shipment, along with the sales account manager.