Proper air conditioning system maintenance can keep drivers cool and comfortable in their trucks as temperatures rise this summer, and also help prevent costly repairs.<.p>
Participating Kenworth dealers offer Kenworth PremierCare® Air Conditioning Services to help provide driver comfort during hot weather. Kenworth dealers provide a spectrum of services ranging from a basic inspection to a premium 27-point inspection. Air conditioning service includes a complete evacuation and recharge of the air conditioning system, receiver/drier replacement, up to five pounds of R134a refrigerant, and compressor oil top-off.
"Kenworth PremierCare Express Air Conditioning gets all makes of trucks ready for hot weather in about an hour," said Dick Von Lehman, Kenworth PremierCare national sales manager for service. "For example, during the premium 27-point inspection, Kenworth dealer service technicians check the belts and hoses, discharge and suction lines, air conditioning air flow and controls, electrical connections, compressor, evaporator/heater coil, and condenser coil, among other items. It's definitely a worthwhile service that customers appreciate."
It is this type of useful preventive maintenance recommendations and dealer support that helped Kenworth receive the 2006 J.D. Power and Associates award for "Highest in Customer Satisfaction for Heavy Duty Dealer Service".*
The Kenworth PremierCare Program also offers preventive maintenance, ExpressLube and emergency roadside service. In addition, the Kenworth PremierCare Customer Center (1-800-KW-ASSIST) is open 24 hours a day, seven days a week. The service requires no registration fee for emergency roadside assistance and is available to any truck brand.
Contact your local Kenworth dealer for more details on Kenworth PremierCare Express Air Conditioning and other Kenworth PremierCare services, or visit Kenworth's Web site (www.kenworth.com) and click on "Parts & Services".
Kenworth, a division of PACCAR Inc. is a leading manufacturer of heavy and medium duty trucks. Kenworth is the recipient of the 2006 J.D. Power and Associates awards for Highest in Customer Satisfaction for both the Over the Road Segment and Pickup and Delivery Segment Class 8 trucks, and for Heavy Duty Dealer Service. Kenworth's Internet home page is at www.kenworth.com. Kenworth. The World's Best.
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*Kenworth received the highest numerical score for dealer service, over the road trucks and pickup and delivery trucks in the proprietary J.D. Power and Associates 2005-2006 Heavy-Duty Truck Customer Satisfaction Studies(SM). 2006 study based on 2,529 responses. Proprietary study results are based on experiences and perceptions of principal maintainers who were surveyed in April-June 2006. Your experiences may vary. jdpower.com.
NOTE: This content is supplied by manufacturers, associations, and others in the trucking industry. It is neither written nor edited by FleetOwner.
