• Shop owner brings precision-based advancement to industry

    Toni Nastali has spent over four decades in transportation, rising from comptroller to owner of a suspension shop with three locations.
    March 26, 2025
    5 min read
    Eric Van Egeren
    Revolutionizing the commercial vehicle industry: How Nastali breaks barriers and empowers the next generation of technicians

    Breaking in

    Nastali began her journey into the commercial vehicle space after spending about eight years as an auditor for a public accounting firm. When she divorced, she needed a job that allowed her to be home more with her children, who were then 6 and 5 years old. So, she searched through the help wanted ads in the paper and found a position at Spring Align as comptroller.

    “My first project was revamping their whole computer system,” Nastali explained. “It was inadequate; [it had] no point of sale. They were still writing things by hand, so I just automated everything.”

    While she was well-equipped for the financial end of her project, Nastali still had a lot to learn about the technical side of the industry, which she tackled by immersion. She visited the shop to watch the technicians work, where she learned about rebushing and using the U-bolt machine. She also attended industry gatherings, particularly those for the SSA, which allowed her to learn from the other shop owners.

    But even when she first started, Nastali encountered some of the pushback she later experienced in the SSA boardroom.

    “There was a certain amount of the men thinking, ‘OK, who's this young girl coming [in]? Is she an armpiece?’” Nastali recalled. “I was 30 years old at the time.”

    While the industry at that time was not the most welcoming, her work environment with Spring Align was. After working with the company for five years, Nastali received a 2% share in Spring Align as a Christmas bonus in 1986, an ownership she shared with two others.

    “They felt it would help be more of a buffer between the two men that owned 49% each. [I was] the deciding factor,” she said. “I enjoyed it, I really did. They were very receptive to my ideas.”

    Thirteen years later, Nastali’s rapport with the other shareholders led to one of them, John Gyan, selling his 49% to her in the same year she joined SSA's board.

    “That was a good sense of accomplishment, though, for them to recognize and let me on the board and then for me to prove my worth,” she explained.

    See also: Enjoying the challenge: Andrea Sequin

    Pushing the industry forward

    Throughout her four-decade career, Nastali has continued to support small shops and technicians. For the former, she was one of the three-person committee that promoted the transition to CVSN.

    “I'm very happy with that,” she commented. “I think that that is very progressive for the service industry to be involved in that, and I think it's going to lend a lot of opportunities to the small-service shop owners.”

    For Spring Align specifically, Nastali has also implemented an Earn While You Learn program to help boost technician recruitment. The program sees Spring Align hiring people as parts drivers first, and they then rise through the ranks. The program succeeded enough that 24 of Nastali’s team members are younger than 30.

    She ensures they perform to her expectations by tracking each technician’s time and reviewing a monthly report on their activity. Nastali also walks through the shop to monitor her employees as they advance their skills. Beyond their overall competencies, she works to instill in her technicians high standards of safety and dedication.

    “I'm a stickler for being on time and in uniform at the start time,” Nastali stated. “I'm very strict on that. For me, the most important thing is their work ethic and their willingness to learn.”

    However, as long as they maintain these standards, Nastali always wants to ensure that her shop is open to all, including women.

    “Follow your dreams. If you're interested in it, there's a spot for everyone,” she urged. “Go for it.”

    About the Author

    Alex Keenan

    Alex Keenan has been associate editor for Endeavor's Commercial Vehicle Group, which includes FleetOwner magazine, since 2022. She has written on a variety of topics for the past several years and recently joined the transportation industry, reviewing content covering technician challenges and breaking industry news. She holds a bachelor's degree in English from Colorado State University in Fort Collins, Colorado. 

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