UPS driver training center opens in West Boylston, MA

June 27, 2016
UPS announced the opening of its ninth next generation driver training facility in West Boylston, MA.

UPS announced the opening of its ninth next generation driver training facility in West Boylston, MA. Since the first UPS Integrad site opened in Landover, MD, in 2007, the company said it has seen improvements in safety, production and service indices, as well as a reduction in turnover.

UPS noted it initially worked with the Massachusetts Institute of Technology, Virginia Tech and the Institute for the Future to study the way young people learn in an increasingly computerized culture.

Curriculum in the one-week course teaches drivers through “experiential learning” that emphasizes hands-on, “real life” scenarios. Prior to UPS Integrad training, the majority of initial driver training was classroom- and lecture-based. Now, drivers practice delivery methods in a realistic setting on an outside course designed to mimic a small town called, “Clarkville USA.” Arrayed with small houses, street signs and even a dog bowl to alert drivers of the presence of a dog, Clarkville provides realism in a controlled environment.

“Integrad curriculum teaches drivers time-tested methods in a setting that mirrors reality,” said Joe Finamore, UPS vice president of Global Leadership and Talent Development. “This style of training suits young applicants who learn better by doing. It ultimately improves customer service, safety and job satisfaction.”

A significant portion of training at UPS Integrad is focused on safe driving, and is designed to enhance the company’s already strong road safety accomplishments. UPS currently employs more than 8,700 “Circle of Honor” drivers who have driven 25 years or more without an accident.  “The sophisticated training at Integrad, and our focus on new learning styles will guarantee a new generation of Circle of Honor drivers,” said UPS Integrad Expansion Director Jeanne Lawrence.

The West Boylston site joins new facilities in Atlanta, McKinney, TX, and Menlo Park, CA. Other U.S. locations include suburban Chicago, Phoenix, Portland, Ore., and Landover, Md. UPS also recently announced a new location in Cologne, Germany. 

Sponsored Recommendations

Heavy-Duty Maintenance Checklist

A maintenance checklist can help ensure you hit everything necessary during an inspection. Check out our free downloadable checklist to help streamline your repairs.

Five Ways a Little Data Can Save Your Company Millions

While most trucking and logistics companies rely on cellular to keep their work fleet connected, satellite has the ability to connect anywhere and through small data transmission...

Fleet Case Study: 15% YOY Growth for ITDS

Learn how this small trucking company scaled significantly and maintained outstanding customer service without adding additional people. Sylectus TMS can automate operations and...

Unlocking Fleet Safety & Efficiency: The Managed Service Advantage

Want to boost your fleet's safety and efficiency? Tune in now to discover the power of Managed Services in optimizing your safety program, streamlining operations, and making ...

Voice your opinion!

To join the conversation, and become an exclusive member of FleetOwner, create an account today!